
Trainer: Michael Lim, Certified Master Trainer (Motorola, Dell, PSDC)
Duration: 2 Days
Audience: All employees, team leaders, and high-performers
🧭 Why This Course?
This hands-on workshop helps individuals and teams build personal and mutual accountability to drive excellence, trust, and performance.
🔥 Key Outcomes
- Take responsibility for your actions and decisions
- Build trust through mutual accountability
- Address performance gaps effectively
- Hold others accountable with respect
- Turn conflict into commitment
📘 Course Modules
Day 1: Foundation & Core Skills
- What is Accountability?
- Personal vs Mutual Accountability
- Accountability Bingo & Team Exercises
- Team Dysfunction Analysis
Day 2: Insight to Action
- Diagnosing Gaps (Motivation vs Ability)
- Root Cause Analysis (Fishbone, 5 Whys)
- Action Planning & Follow-through

👨🏫 About the Trainer
Michael Lim is a dynamic facilitator with 30+ years of experience across Motorola, Dell, and hundreds of other organizations. His engaging, insightful approach has helped thousands boost performance and teamwork.
🎯 Who Should Attend?
- Supervisors and Managers
- HR Professionals
- Team Leaders
- All who aim for excellence
🎁 Bonuses
- Personal Accountability Plan
- Follow-up Partner Check-in
📍 Details
Date: 7 & 8 May 2025
Time: 9:00 AM – 5:00 PM
Location: AC Hotel (by Mariott
🔵 Reserve Your Seat
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📞 Questions? Call us at +6012-414 3313
📧 Email: tellme@intellects.com.my