“In this world, conversations are negotiations for closeness in which people try to seek and give confirmation and support, and to reach consensus. They try to protect themselves from others’ attempts to push them away.”
~ Deborah Tannen, American Academic and Professor of Linguistics
Handling difficult conversations at the workplace is undeniably a needed activity to get things moving – overcoming obstacles and synergizing with counterparts to rack in business results.
Often, this skill is taken for granted thus leading to unnecessary confusion and conflicts. This comprehensive program disseminates the workable, usable and most of all practical structured framework to overcome any business communication situations. Participants will experience improved results by learning and using proven skills that are easy to apply in everyday situations.